Statement on possible Air Canada pilots strike and trip cancellation insurance

News Release

(Toronto, September 9, 2024) – Air Canada has advised passengers travelling between September 9 and November 30, 2024 of a potential labour disruption affecting its operations. 

The airline has indicated that they implemented a policy on August 27, 2024 that allows passengers to change their flight(s) scheduled during this period for free.  

In the event of a disruption, trip cancellation policyholders are strongly encouraged to contact Air Canada for information about refunds or other accommodations prior to submitting a claim with your insurer. 

If you have purchased travel insurance, please review your policy to see if the benefits provided in it cover losses that are not covered by the airline or other travel suppliers. 

Disputes over refunds and credits should be directed to your travel service provider, transportation carrier, or the Canadian Transportation Agency. 

For more information regarding your Air Canada flight and rescheduling or refunds: 

Air Canada labour negotiations and your travel 

You can find your insurer’s contact information on your contract or at https://www.olhi.ca/for-insurers/member-list/