Corporate Administrator

Release Date: 06/03/2025
Staff Reference: clhia careers

Imagine a job where YOU can utilize your exceptional interpersonal skills to liaise effectively with both internal and external teams.

Add a great collaborative team, a challenging variety of work, excellent work life balance, and you have imagined a job at the CLHIA.

About the CLHIA

CLHIA is the respected voice of Canada's Life and Health insurers. Our work concerns the lives of all Canadians. We work alongside our members to advance public policy solutions that ensure a sound and vibrant life and health insurance industry that allows Canadians to enjoy greater financial security and access to valuable supplementary health benefits. Every day at the CLHIA, we bring:

• our authentic selves to the job
• our best ideas to every challenge
• our open minds to other perspectives
• our full trust in one another’s abilities
• our commitment to exemplify respect, accountability, teamwork, and excellence in how we work together; and
• our genuine enthusiasm for a job well done – whether it’s your own achievement or someone else’s.

We are a stable and secure association that has been busier than ever. We are a small close-knit team that works together to make sure the association runs smoothly. This position is currently a hybrid position where you are expected to attend the Toronto office at least 2 days a week.

The Right Fit

We believe the kind of person you are matters. We have a culture of respect and caring, and we want employees who will thrive in our environment. When we hire, we consider your potential and how you may fit with our team.

You will succeed here if you are:

An excellent communicator – you will be collaborating with not only our internal team but with stakeholders and member companies. Your ability to communicate clearly and with several different parties will support your success.

Independent – you are self-motivated and manage your time well. You are able to organize your day to meet often conflicting priorities and deadlines.

Flexible – this is a position where you will have to approach an issue through different angles and the ability to analyze a situation or problem.


The Position:

Reporting to the Director, Human Resources and Office Services, the Corporate Administrator supports the Toronto office’s daily operations, assists with Standing Committees, and provides backup to the Executive Assistant. The role helps ensure smooth internal processes and supports the life and health insurance industry’s collective interests.

The position package includes:

• Prescription, dental and paramedical benefits, with employer paid premiums
• A defined contribution pension plan with employer matching
• A competitive compensation package
• 3 weeks paid vacation
• 10 sick days
• 2 floater days
• Hybrid work model based out of our Toronto office

What you will be working on:

Office Services:

• For the Toronto office, arranging and ordering all catering and office supplies, and placing office maintenance service calls.
• Supporting CLHIA’s Affiliates Program - preparing welcome packages and handling account login/set-up, relationship management and applications.
• Supporting specific department-related administrative functions including coordination of various surveys.
• Maintaining, classifying, storing, and retrieving of the electronic document management system as well as offsite storage.
• Updating databases and directory systems, running reports as needed
• Back Up to the Executive Assistant to the President & Committee Support:
• Providing back-up and support to the Executive Assistant for the President.
• Preparation, including compilation and distribution of materials for the Board and its related committees and groups.

General Administrative Support:

• Coordinating large meetings including assessing calendar availability, confirming attendance, booking meeting rooms and catering as required.
• Responding, and re-routing as appropriate, all general internal and external inquiries in a professional and customer friendly manner.
• Drafting and preparing materials for review and/or signature including documents, letters, agendas, meeting materials, reports, presentations, spreadsheets, etc. ensuring accuracy, grammar, formatting, and translation coordination as required.
• Coordinating mailings (by email, fax, arranging for couriers), requesting building security cards, preparing name plates and updating office floorplans.
• Preparing expense reports as required.
• Providing administrative support for special events e.g. United Way.
• Assisting with special projects as required and/or assigned.

What you will bring:

• Office Administration Diploma or equivalent.
• 2 years’ experience in an administrative role including invoicing and managing office supplies.
• Ability to maintain confidentiality and deal with highly sensitive information with tact and discretion.
• Advanced knowledge of MS 365, as well as the ability to learn new systems. Experience with customer and content management databases is an asset.
• Strong Interpersonal skills, with the ability to effectively communicate and build relationships with individuals at all levels within and outside of the association.
• Excellent organizational skills with the ability to effectively multi-task, establish priorities and ensure constantly changing deadlines are met.
• Strong customer service skills along with attention to detail and accuracy.
• Previous member-based association experience or experience in financial services is an asset.
• Bilingual English/French is an asset.

How to apply:

Please submit your resume through LinkedIn, Indeed or email to clhiacareers@clhia.ca

The CLHIA is committed to ensuring fair and inclusive employment practices. On request, we provide accommodation for applicants with disabilities in accordance with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005. If you require accommodation, please advise us. We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.