Comments on the Accessibility for Manitobans Act (AMA)Release Date: 07/15/2014 Staff Reference: Ethan Kohn; Laurie Down
Disabilities Issues Office
630-240 Graham Ave
Winnipeg, MB R3C 0J7
Dear Sir / Madam:
The Canadian Life and Health Insurance Association Inc. (CLHIA) welcomes the opportunity to provide feedback on the Discussion Paper on an Initial Proposed Customer Service Standard, dated April 17 2014, ("the Discussion Paper").
Who We Are
The CLHIA, established in 1894, is a voluntary association with member companies which account for 99 per cent of Canada's life and health insurance business.
The life and health insurance industry is a significant economic and social contributor in Manitoba. It protects about 1 million Manitoba residents and makes benefit payments of over $2.2 billion a year to residents in the province. In addition, the life and health insurance industry has almost $19 billion invested in Manitoba’s economy. Seventy-two life and health insurers are licensed to operate in Manitoba and employ approximately 7,100 persons. Of these companies, three have their head offices in the province...