Canadian Life and Health Insurance Association Inc.

CANADIAN LIFE AND HEALTH INSURANCE INDUSTRY AND DOCTORS JOIN FORCES TO MAKE DISABILITY CLAIMS PROCESS EASIER FOR PATIENTS


News Release

Release Date: 01/31/2011
Staff Reference: Wendy Hope; Laurie Down

Toronto – The Canadian life and health insurance industry is pleased to announce the completion of two simplified, standardized forms for group short-term disability and ongoing long-term disability claims. The new forms will be accepted by all Canadian Life and Health Insurance Association (CLHIA) member companies and will significantly reduce the administrative burden on physicians when assisting their patients with disability claim submissions.
"Our industry wanted to find a way to make the claims process simpler and less time consuming for doctors, so that we could help them spend more time on patient care. This represents a positive step towards improving Canada’s health care system." said CLHIA President Frank Swedlove.

Having a common form for short-term disability claims and for ongoing long-term disability claims is expected to make doctors' lives easier by allowing them to become familiar with these forms and the information that is required.

Dr. Jeffrey Turnbull, president of the Canadian Medical Association (CMA), said the CMA has been working with CLHIA to simplify the forms’ process. “We know that the completion of forms for industry and government takes up a lot of our members’ time, so we welcome any steps that will simplify the paperwork process and leave us free to spend more time with patients,” he said.

The new forms can be obtained centrally in both the CLHIA and CMA forms libraries and can be submitted in support of any group short term disability or ongoing long-term disability claim to any CLHIA member company across Canada. Group plans account for 93 per cent of disability plans in Canada.

The Canadian life and health insurance industry provides a wide range of financial security products including life insurance, annuities (including RRSPs, RRIFs and pensions) and supplementary health insurance to about 26 million Canadians and their dependants. Established in 1894, the CLHIA is a voluntary association whose member companies account for 99 per cent of Canada’s life and health insurance business

The Canadian Medical Association (CMA) is the national voice of Canadian physicians. Founded in 1867, CMA’s mission is to serve and unite the physicians of Canada and be the national advocate, in partnership with the people of Canada, for the highest standards of health and health care. The CMA is a voluntary professional organization representing over 74,000 of Canada’s physicians and comprising 12 provincial and territorial divisions and 51 national medical organizations.

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Media enquiries:

CLHIA – Wendy Hope
Vice President, External Relations
(416) 777-2221

CMA – Lucie Boileau, Manager,
Media relations
1-800-663-7336
613 731-8610 ext. 1266